NCFE Level 3 Travel and Tourism suite

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NCFE Level 3 Introductory Diploma in Travel and Tourism

NCFE Level 3 Diploma in Travel and Tourism

NCFE Level 3 Extended Diploma in Travel and Tourism

  • England
  • Wales
  • Northern Ireland

The qualifications are not listed on the DfE 16 – 19 performance tables.

These Level 3 knowledge-based qualifications aim to enable learners to develop the skills, knowledge and understanding required to work in the travel and tourism industry or to undertake further study.

They develop learners’ knowledge and understanding across a range of travel and tourism practices.

They enable the learner to further develop essential knowledge about a variety of sub-sectors, such as tour guiding, travel agency operations, hospitality and undertaking research into a variety of tourist destinations.

Learners will develop generic, transferable skills valued by employers, such as effective teamwork, customer service, planning and health and safety principles.

They will also research job opportunities and assess their strengths in areas such as positive attitude, punctuality and self-motivation.

In addition, the requirement to complete optional units means that learners are able to develop more specialist knowledge about different tourist destinations in the UK.

For those who wish to study at a higher level, the qualifications will enable them to develop higher level learning skills such as independent working, research, self-reflection and collaborative learning.

Education context

They are designed for use within 16 – 19 study programmes, which provide students with a structured and challenging individualised learning programme that supports their development and progression in line with their future career plans.

Study programmes normally include substantial academic or applied and technical qualifications, non-qualification activity including work experience, and the study of English and mathematics where students do not hold a GCSE graded A* – C in these subjects.

They are focused on progression to the next level of education, a traineeship or apprenticeship, or other employment.

Awarding organisation
  • NCFE
Qualification codes
601/7934/X (NCFE Level 3 Introductory Diploma in Travel and Tourism)
601/7935/1 (NCFE Level 3 Diploma in Travel and Tourism )
601/7936/3 (NCFE Level 3 Extended Diploma in Travel and Tourism )

Each qualification has three mandatory units and learners must choose:

  • 6 optional units for the Introductory Diploma
  • 9 optional units for the Diploma
  • 15 optional units for the Extended Diploma
Subject areas

The mandatory units are:

  • The UK travel and tourism industry
  • Customer service in travel and tourism
  • Preparing for a career in travel and tourism

The optional units are:

  • Travel and tourism destinations
  • UK visitor attractions
  • Hospitality in travel and tourism
  • Work experience in travel and tourism
  • UK tour operations
  • Travel agency operations
  • The UK conference and event industry
  • Marketing for travel and tourism
  • UK passenger transport industry
  • Resort representative roles and responsibilities
  • Investigating airline cabin crew
  • UK airports
  • Worldwide passenger airlines
  • The cruise industry
  • UK heritage tourist attractions
  • Responsible tourism
  • Specialist tourism
  • Business travel
  • Storytelling for tourism
  • Tour guiding
  • Level 3

The qualification is graded Pass, Merit, Distinction and Distinction*.

The unit grades and external assessment grades are aggregated to form the final overall qualification grade.

A Distinction* grade will be awarded to learners who have consistently achieved a Distinction grade in every unit.


Internally assessed and externally moderated portfolio of evidence.

Learners are set assignments. These may be in the form of briefs, scenarios, problem solving exercises and/or research investigations. They are contextualised using realistic scenarios. The assessment may require students to write a report, write a business proposal, deliver a presentation, or make conclusions based on extensive research into a practical investigation.

All assessment is criterion-referenced, based on the achievement of specified learning outcomes. Each unit within a qualification has specified assessment guidance.

Contribution of assessment components to overall grade

100 per cent of the assessment is on the internally assessed and externally moderated portfolio of evidence.

Resit arrangements

To achieve the NCFE Level 3 in Travel and Tourism suite, learners must pass all units as detailed in the qualification specification.

Learners who are not successful can resubmit work as often as required within the registration period.

Guided/notional learning hours
Level 3 Introductory Diploma in Travel and Tourism: 540 hours
Level 3 Diploma in Travel and Tourism : 720 hours
Level 3 Extended Diploma in Travel and Tourism : 1080 hours
UCAS Tariff points

NCFE Level 3 Introductory Diploma in Travel and Tourism

Grade Points
D* 84
D 72
M 48
P 24

NCFE Level 3 Diploma in Travel and Tourism

Grade Points
D* 112
D 96
M 64
P 32

NCFE Level 3 Extended Diploma in Travel and Tourism

Grade Points
D* 168
D 144
M 96
P 48
Key issues for UK HE admissions

This suite of qualifications has been developed in partnership with employers, universities and other subject experts to ensure that the content is current and relevant.

Level 3 criteria require learners to analyse, draw conclusions, interpret or justify, which are all examples of higher level skills. This means that evidence provided for the portfolio will also demonstrate the development and use of higher level learning skills.

Learners may combine the Level 3 Diploma in Travel and Tourism with other qualifications e.g. A levels or other vocational qualifications.

Timing of assessments/results for learners

Learners are assessed throughout their programme of learning and may submit their portfolio of evidence at any point.

Results are provided on a rolling basis, depending on when the portfolio of evidence has been submitted.

Reporting and certification information

Certification of these qualifications is reported on the basis of the number of certificates achieved over a 12-month period.

Progression information

The qualifications enable learners to progress to employment in the travel and tourism industry.

The qualifications develop higher level skills, such as independent working, research, self-reflection and collaborative earning and so support progression to higher education.

Progression to higher education may be in conjunction with other qualifications.

Further information

Further information can be found in the qualification specifications on the NCFE website: